/ Terms of use

Terms of use

General
 
The general terms and conditions of the Rfidspecialist.eu web shop have been drawn up in accordance with the Consumers Protection Act (ZVPot-UPB2).

The Rfidspecialist.eu web shop (hereinafter referred to as "web shop”) is managed by Mave d.o.o., the provider of e-business services (hereinafter referred to as "the provider”).

Be sure to read the general terms and conditions of this online store carefully since you are bound by them from the moment you enter our online store. With every transaction made in this web shop, it is considered that you have been acquainted with the entire content of general terms and conditions, and that you have accepted the general terms and conditions without exceptions.

The provider reserves the right to change the general terms and conditions without prior notification. The changes become valid upon publication and are binding upon the customer.

The web shop is open every day, 24 hours a day non-stop. Occasionally, shopping in this web shop or access to this web shop may not available due to various technical reasons. Therefore, the provider reserves the right to limit or completely terminate the sale of some or all products for a definite or indefinite period of time, or limit or completely terminate access to the online store’s website for a definite or indefinite period of time.
Purchase procedure
To review what is available to purchase simply browse the online product catalogue. When you have arrived at the item you wish to order, click on "Add To Cart" and then decide your requested quantity. You will then be asked to provide us with your shipping and payment information. Double check your purchase and confirm your order in the final step.

Purchase procedure step-by-step:

* adding products to your shopping cart. Add your selected product to the shopping bag by clicking the appropriate icon (»Add to cart«). Products in the shopping bag can be removed if  necessary (click [X] or change the quantity),
* choosing payment method,
* add your (buyer) data,
* purchase confirmation/conclusion: before you click the "Confirm order” button to place your order, check the list of your purchased items and make sure it is correct. Check the shipping address as well.

An order confirmation will be sent to your e-mail address.

If, for any reason, you wish to cancel your contract before your order has been dispatched, then you need to let us know by emailing to info@mave.si. Once we have received notification by you of your wish to cancel your contract, subject to any monies having been taken from you, we will refund you the original purchase price and delivery charge of your order within 30 days.

The contract between you and Mave d.o.o. will be concluded in Slovene or in English and subject to the laws of Slovenia and the jurisdiction of the Slovenian courts.

Forms of payment
The provider offers the following forms of payment:

* payment on delivery (for Slovenia only!);
* PayPal (Mastercard, Visa,...);
* payment via pro forma invoice (wire transfer to company bank account).

Once you have paid via pro forma invoice or PayPal your order will be immediately processed. We will pack your order and deliver it to you.
Pricing
All prices on this site are processed in EUR and include Slovenian VAT (value-added tax).

All orders are acknowledged at current pricing. We will bill at the price in effect at time of the payment confirmation.

Product prices listed are current, however they are subject to change without advance notice.

Orders
Orders can be made online 24 hours a day, every day. Orders received and payed from Monday to Friday until 3 pm will be shipped on the same day. Shipment and delivery will take min 2 days. Orders received on Saturdays, Sundays or on public holidays will be shipped on the first workday that follows.

Out of Stock Items
If the product you wished to purchase is unexpectedly out of stock, you will be contacted and asked whether you wish to cancel or wait until the product is in stock again. Please accept our apology for any inconvenience that might have been caused by this situation.

Delivery
Our contracting party for shipment delivery are the Post of Slovenia, GLS, DPD, DHL. The customer is obliged to cover the postal charges. Delivery expenses shall be registered in your order and receipt that will be enclosed with your purchased items.

Items purchased from this web shop can be delivered to any address within the territory the of EU. If you wish to ship our products outside the territory of the EU, please send us an e-mail to the e-mail address info@mave.si.

Privacy Policy and Data protection
The provider is committed to protecting your privacy. All personal information of the web shop customers is confidential and shall in no case be disclosed to any unauthorised parties.

You can visit most pages on our website without giving us your personal information, such as your name, address and email address. However, we obtain certain information by automated means when you visit our website through the use of cookies and pixel tags, which are standard tools in the internet industry. The use of cookies and pixel tags enables us to know your IP address, the type of browser you are using, and general browser activity. If you turn off cookies on your computer, you will not be able to complete a purchase on the website.

In order to complete a purchase on the website, you will need to provide us with your personal information. However, none of the information that you provide to us is disclosed to any third party other than for the purposes of credit card purchase validation, fulfillment for order delivery, marketing and promotion. We have taken all measures that are necessary to keep this personal information confidential.

Protection of personal data is a responsibility of the customers who should provide secure username and password and install adequate software (antivirus) protection on their computers.
Purchase cancellation and returns policy
Under Article 43 of the Consumers Protection Act, the customer may send the provider a written notification of withdrawal from the contract or order within 8 days after having received the purchased items. The notification should be sent to the e-mail address info@mave.si. The products have to be returned unopened, unused, undamaged, in the same quantity and in original packaging. All items must be accompanied by a copy of the original receipt. The customer shall return the purchased items within 15 days after written notification to the following address: Mave d.o.o., Pod jezom 40, 1000 Ljubljana, Slovenia.

Items can be either returned by post at the cost of the customer or personally to the head office Mave d.o.o. - Ljubljana. The provider shall make a full refund of the purchase amount as soon as possible and within 30 days from having received the notification of the withdrawal from contract refunds are made to the customer’s bank account.

Please ensure that you use a local and trusted postal service or carrier in order to return your order to us. We recommend that you use a tracked and insured service as Mave d.o.o. will not be liable for any risk, loss or damage to your order.
Complaints
All purchased products are fully examined prior to delivery and shipped in undamaged condition. Your products will be carefully packed into a carton box so that you receive them undamaged and in original packaging.

In case of damaged packaging, the customers have to inform Mave d.o.o. of their requirements within 8 days from receiving the purchased items.
Discharge from obligation
To the best of his ability, the provider's aim is to guarantee that the information on this website are accurate and regularly updated. However, product characteristics, delivery period or price may change so quickly that the provider does not manage to update the information on this website. In such cases, the provider shall notify the customer of the changes, whereas the customer will have to right to cancel the order or exchange the item purchased.

Although the provider makes sure to present accurate images of the products available for purchase, these images should be considered symbolic.

The provider reserves the right to change the terms and conditions at any time and in any manner regardless of the reason and without prior notification.

Mave d.o.o.
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